RMA / Returns

We'll help you if you need to return items

For fast and unproblematic processing of returns, please use the RMA form provided below.
Fill in the form in Adobe Reader, print it out and return it to us (Fax: 49-8121-2506 - 200). With the full version of Adobe Acrobat, you can simply e-mail the form to (multi.bauelemente@mbs.to).

We will then send you an RMA number. Please indicate this number on the form and attach it to the returned items.

The assignment of an RMA number doesn’t mean that we accept your return. The RMA number serves exclusively to help us process your complaint. We don’t accept unpaid shipments or returns that don’t have an RMA number. Damages from transport due to unsuitable packaging or lack of ESD protection will be compensated for by the sender.

RMA/RetourenFormular.pdf pdf Dokument (87 KB)



You can download Adobe Reader for free at:


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